How do I enable Data Roaming ?

You need to enable Data Roaming in order to use ConnectedYou eSIMs globally. You can do this from your Device Settings.

Apple (iOS) Devices

Go to Settings โ†’ Mobile Service โ†’ ConnectedYou eSIM

  • "Turn on This Line": Ensure this is enabled.
  • "Data Roaming": Ensure this is enabled.

Android Devices

First, ensure that your eSIM is Enabled and Data is turned ON:

  • Go to: Settings โ†’ SIM Manager โ†’ ConnectedYou eSIM -> Ensure eSIM is Enabled
  • Go to: Settings โ†’ SIM Manager โ†’ ConnectedYou eSIM -> Ensure Mobile Data is Enabled

Then, ensure that your Data Roaming is ON:

  • Go to: Settings โ†’ Mobile networks โ†’ Data Roaming ON